Customer service refers to the support and assistance provided by a company to its customers before, during, and after the purchase of its products or services. It encompasses a range of activities aimed at enhancing customer satisfaction, addressing inquiries, resolving issues, and ensuring a positive overall experience. Customer service can take various forms, including in-person interactions, phone support, chat and email assistance, and self-service resources like FAQs and help centers. Effective customer service is characterized by responsiveness, empathy, and problem-solving capabilities, and is essential for building long-term relationships with customers, fostering loyalty, and improving brand reputation.
Users Struggle with My Canal Access Many subscribers to Free are experiencing difficulties accessing the My Canal streaming platform. The issues began to surface on January 21, drawing the attention…